CONTACT
We would be pleased to assist you.
Whether you have a question about sizing, an existing order, a made-to-order piece, delivery, or a potential partnership, please contact RIVE & RITUEL using the form below.
Our team will respond as soon as possible during Swiss business days.
Customer Care
For questions regarding:
- Sizing and fit
- Product information
- Made-to-order garments
- Existing orders
- Exchanges and store credit
- Shipping and delivery
- International orders
please contact:
customer.care@riveandrituel.com
For an existing order, please include your order number so that we can assist you efficiently.
Made-to-Order & Fit
RIVE & RITUEL garments are produced with a considered approach to fit and individual production.
If you would like guidance before placing an order, please contact us with the garment you are interested in, your usual size, and any relevant fit questions.
For bespoke, personalised or made-to-measure enquiries, please provide as much information as possible so that we can advise you before production begins.
Wholesale, Hospitality & Partnerships
For selected wholesale opportunities, luxury hospitality partnerships, resort and spa placements, collaborations, or other professional enquiries, please contact us through the form below and select Wholesale & Partnerships.
Please include:
- Company or property name
- Location
- Website
- Nature of the enquiry
- Products or collaboration you are interested in
Our team will review your request and respond where there is a suitable fit with RIVE & RITUEL.
RIVE & RITUEL
Esplanade de Pont-Rouge 9a
1212 Lancy
Switzerland
Email: customer.care@riveandrituel.com
Contact Form
Name
Email
Order Number — if applicable
Enquiry Type
Suggested dropdown options:
- Product & Sizing
- Made-to-Order & Fit
- Existing Order
- Exchange & Store Credit
- Shipping & Delivery
- Wholesale & Partnerships
- Press & Collaboration
- Other
Message
Please do not include payment-card details or other sensitive financial information in your message.
